Frequently Asked Questions

1. What types of digital downloads do you offer?

We offer a variety of digital downloads including art prints, photography, graphic designs, and more. Each product is carefully crafted to add a unique touch to your space.

2. How do I download my files after purchase?

Once your payment has been processed, you will receive an email with a download link. Click on the link to download your files directly to your computer.

3. In what format are the digital files provided?

Our digital products are typically available in PDF, JPEG, or PNG formats. Please check the product description for specific format details.

4. Can I receive a physical copy of my digital download?

Currently, we only offer digital products. However, you can use the downloaded files to print at a local print shop or through an online printing service.

5. How many times can I download my purchased files?

You can download your purchased files up to three times. If you encounter any issues, please contact our customer service for assistance.

6. Are the downloads compatible with all devices?

Our digital downloads can be opened on any device that supports the relevant file formats. However, for the best experience, we recommend using a computer or laptop.

7. What should I do if I have trouble downloading my files?

If you're having trouble with your download, please ensure you have a stable internet connection and check your email's spam/junk folder for the download link. If problems persist, contact our customer service team.

8. Can I return or exchange a digital download?

Due to the nature of digital products, we do not offer returns or exchanges. Please read the product descriptions carefully before making a purchase.

9. How can I use my digital downloads?

Our digital downloads are intended for personal use only. You can print and frame them for your home or office, but commercial reproduction or resale is prohibited.

10. What payment methods do you accept?

We accept various payment methods including credit/debit cards and PayPal. All payments are securely processed.

If your question isn't listed here, please feel free to contact us directly for further assistance.